We respect your privacy. This policy explains what we collect, how we use it, and your choices.
Flex Integration ("we", "us", "our") is committed to protecting personal information processed in connection with our website and services. We handle personal information in accordance with Canadian privacy law, including PIPEDA, and where applicable Québec's Act 25.
This Privacy Policy applies to personal information collected by us through our website, forms, email or phone communications, offline interactions, marketing, and the provision of our services. It does not apply to third-party websites and services that have their own privacy policies.
Where required, we rely on one or more of the following legal bases for processing: your consent, performance of a contract with you, our legitimate interests (for example securing and improving services), or compliance with legal obligations. You may withdraw consent at any time without affecting processing that occurred before withdrawal.
We may share personal information with trusted third parties who provide services on our behalf, such as hosting, monitoring, analytics, communications, billing, payment processing, and support. These parties are required to protect personal information and use it only for the purposes we specify. We may also disclose information to authorities where required by law or in connection with legal claims, safety, or a business transaction subject to appropriate safeguards.
Personal information may be transferred to and processed in jurisdictions outside your province or country. We take steps designed to ensure such transfers comply with applicable laws and that your information remains protected in accordance with this Privacy Policy.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal, regulatory, or contractual obligations, and to establish or defend legal claims. When no longer required, we will delete, anonymize, or securely destroy it.
We employ reasonable technical, organizational, and administrative measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
We use essential cookies necessary to operate the website and may use analytics cookies to understand usage and improve performance. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. Where required by law, we will display a consent banner and honor your choices.
Subject to legal limitations, you may have the right to request access to, correction of, or deletion of your personal information; to withdraw consent; to object to or restrict certain processing; and to obtain a copy of your information in a portable format. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
We may update this Privacy Policy periodically. We will post the updated version with a revised "Last updated" date. Your continued use of the services after an update constitutes your acceptance of the revised policy.
This Privacy Policy is governed by the laws of the Province of Québec and the federal laws of Canada applicable therein.
Please use our Contact page to contact us.